Simple? Complicated? Complex? Or already chaotic?

Can the Cynefin model help in matters of the heart?

Quite a while ago, the so-called Cynefin model (from the Welsh word meaning “habitat”) achieved quite a bit of notoriety. It is a typology of a system or project that provides a clue as to what kind of explanations and/or solutions apply or might be helpful in uncertain contexts.

The model is divided into four categories or contexts: simple, chaotic, complex and complicated.

Now from time to time I too use one of those platforms where you can tell other people something (about yourself). On this particular platform I was told someone I knew had updated his or her relationship status to “complicated”.

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Agililly – an emergency

Clarification: Since we are now trying to better understand companies and organizations as living organisms, what appealed to me about this posting was turning the highly topical and much sought-after characteristic of agility into a person – Agililly. With the constant indispensable companion and pioneer Scrummy in the role of Scrum Master – a mostly overworked and often ignored evangelist for the necessary principles and practices. The fact that the scene takes place in a hospital should not really come as a surprise.

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Feeling strategies – with dedication and passion against blind trust

This is a new text from our “guest writer” Christoph Henties.

A chorus on strategy

“Felt is not recognized.

Recognised is not formulated.

Formulated is not proclaimed.

Proclaimed is not understood.

Understood is not agreed.

Agreed is not applied.

Applied is not maintained.

Maintained is not felt. Felt is not…!”

Whether you are a jazz or classical music fan, love pulsating swing or soulful ballads, everyone can musically intonate the above chorus, the “strategy song”, in their own way. And as a rule, harmonies and songs, especially if you like them, become a catchy tune in your memory – they play themselves, so to speak, almost involuntarily recurring in your “spiritual ear”. How nice it would be if this metaphor also applied to companies‘ extensively elaborated strategic plans.

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Risk management or self-deception? (2)

Are the common approaches to risk management in projects still up to date?

I think not.

In a world in which more change takes place every day than in the whole of 1880, the almost exclusive focus on what is known and experienced is de facto pure arrogance paired with ignorance (and this also applies to Central Switzerland).

Even iterative approaches such as Scrum, which are rightly said to be better suited to rapid change and high complexity, provide only partial concrete answers. Shorter sprints and transparency about the state of the delivery outcomes are very helpful, but do not turn a turkey into a visionary yet.

But how can we position ourselves in projects in such a way that we are better prepared for unknown unknowns, or perhaps even draw something positive from them?

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Risk management or self-deception? (1)

Why this article?

Now, for a change, a topic in which satirical exaggeration is not so easy for me.

What might be the reason? Maybe the topic is simply too close to my heart, too important to me. Also, I have not yet completely penetrated it myself, thought it through to the end, internalized it. At least that’s what my gut tells me.

I already question the title again. Shouldn’t it actually be “I” instead of “you” (or at least “we”)? But it’s OK. After all, I already have a certain advantage, because I have already dealt with it. That’s enough of doubt. What is it about? It’s about risk management.

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The Profit Center – a “doll in a doll”? (Part 2)

(Here the link to part 1: https://harlekin.blog/en/the-profit-center-a-doll-in-a-doll-part-1#more-2071.)

I cannot list all the problems that can arise with the introduction of a profit center organization, but for the interested reader here is an example of the hidden pitfalls of this system. The whole thing packed into one simple question:

Is a profit center manager, who, due to the “considerable” internal transfer price for the use of a meeting room of the “internal facility management”, capitalizes on a cheaper external room…

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The Profit Center – a “doll in a doll”? (Part 1)

Many readers will have worked or are still working in a profit center. It is possible that some of them have not been introduced to any other form of organization and therefore could not see any difference for “their work” at all. For this article I originally wanted to comment on a few personal experiences as ironic anecdotes. But since only few people know the phenomenon of profit centers (short PCs) from the perspective of management or finance, I decided to report a little more about the background and history of the PC.

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How the office came by a room full of champagne

This contribution is a joint production by the harlequins RGE and BCO.

RGE: We enjoyed celebrating at our office. Good deals, for example, or new customers. With bubbly.

Sometimes business even went much better than expected. From the management’s point of view, this was not very fortunate because our units were organised as profit centres. The general demand for business growth was about 5% per year. If it was actually higher, it automatically increased expectations the following year.

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Digital Nomades – The herd moves on

Being able to exchange information promptly and over long distances has always been the decisive driving force behind new forms of communication. In most cases older practices have faded into the background and then – over time – been “forgotten”. Interesting migration paths of communication are to be found everywhere. Adults view the communication behaviour of their children or today’s youngsters critically (and with a degree of horror). And there we have it: we can hardly imagine these kids without smartphone, SMS and WhatsApp!

These means and forms of communication are nevertheless only the logical development of earlier communication forms such as carrier pigeons, postcards, telegrams and the local pub. By the way, these too were denounced at “their time” just as much as Twitter, Facebook and co..

New connectivity and changed communication in society is neither a reason for panic nor an obligation to join ranks. It is what it is – new technology – with its advantages, prejudices, trends and the necessity to deal with it.

This also includes the digital nomad scene as a new, hip form of work for young people. Like migrant workers and the Pony Express it is changing connectivity and creating new jobs for digital nomads. At the same time, however, it also create new problems that are usually not so readily reported on. We’ll take a look at a few of them in this article.

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